Automated same-day withdrawals

[albanr (Alban Roger)]

Considering the number of complaints and bad reviews concerning the time it takes for customer funds to hit their bank account, which in our instant payments FinTech world has become unacceptable, needs to implement automated same-day withdrawals. If have to make it a paid feature then so be it. At least customers would have a choice and could even make money off it.

Update: Retiring same-day withdrawals

When we started Freetrade, we did things that didn’t scale, to service you as best as we could. One of those things is same-day withdrawals that we process outside of the app, and a small portion of our customers used it. Due to our growth, that small portion of customers has become a very large number! As a result, we’re retiring the feature on 1 October 2020, and we’ll work to provide this option in an automated way in the future. As always, standard withdrawals are free and will complete w…

[Raul (Ann Onymuz)]

I would also like for the choice to make automated same-day withdrawals. They might be pricey though. And I bet there would be customers complaining it’s a rip-off, and complaining that if Freetrade really wants to call itself Freetrade it should make the same day withdrawals free… But yeah I’m for having the option for a sensible fee

[albanr (Alban Roger)]

The Freemium model is now well accepted. All the FinTechs now work on Freemium model, cf. Revolut.