Bank transfer Money missing?

I exhausted the Google Pay and I’ve set up the bank transfer .Early today, money left my account but nothing arrived in FT ?!?!
Missed a major buy …
I thought this would never happen , but it did !
Really :face_with_symbols_over_mouth::face_with_symbols_over_mouth::face_with_symbols_over_mouth:

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Unfortunately that seems to happen occasionally with the first transfer. Typical causes include missing information, mismatched information like your name being spelled differently on your bank account versus your Freetrade account, or the bank account being a joint account. Email money@freetrade.io from the email address that you used when you signed up to them to chase it up. Their FAQ on transfers is at My instant bank transfer has not arrived. What do I do? | Support … it’ll be instant once you’ve gotten over the initial setup.

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None of that.

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Well, those are typical causes but not the only possible ones. You’ll have to discuss it with customer service.

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