So I just tried to contact Freetrade through the app about a general query, but once I picked “something else” I was directed to email them when I’ve always been able to message them directly in the app about anything in the past.
Anyone know when this changed and why? Seems really counter-intuitive and backwards to me, especially as it even says “ask us anything”.
Note: I’m not paying for Plus and it’s not an urgent query so I’d be happy to wait for a reply.