Closing account chat doesn't work

Hi I want to close my account, but when I click on chat to us, it just gives me the option to search the articles.
I search for close my account, I get the article, it says chat to us, I go to chat, all I can do is search articles. I am going round in circles how do I actually chat to someone to close my account???

Support are swamped at the moment, chill out they will get to you!

No but I have not been able to chat? I just keep going round in circles, there is no way to send a message?

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