time didn’t start in 2021, when I said “since 2021” I implicitly meant that I was online a lot before 2021. I left around the same time as a lot of other regulars who were getting annoyed for much the same reasons and I still see it happening from time to time when I come back.
I’m not sure what you mean in your second paragraph. I agree ignoring problems is problematic and that share holders should be encouraging improvement, but what “should” happen is not always the same as what “actually” happens.
I’m just saying what I see. You are of course free to disagree