Hi All, I have sent my enquiry in apps chat two times and also emailed to Freetrade but got no reply. I hope any of you / CS can give me advice.
I need the transaction proof for my mortgage application. I transferred out all my money on 18 Feb, the monthly statement hasn’t shown the transaction. Although the activity record shows the transaction, the csv format without Freetrade logo/info, is not accepted as an official document. Please advise how to get an official proof that the transaction was to a particular bank account, or proof this account is linked to my particular bank account. Or kindly advise me how to reach the CS.
Many thanks.