I really enjoy the loading screen logo on the video someone posted
(Also Android user )
I really enjoy the loading screen logo on the video someone posted
(Also Android user )
Great App, everyone should be proud.
The experience is brilliant, really impressive accomplishment. It almost makes investing too easy!
Exciting times ahead
How do you earn a queue jump?
Hereās the details-
Freetrade user #69 baby
Had a few issues getting in, thankfully the team have been awesome in helping sort things out.
ā Initially couldnāt find my postcode, I believe thatās fixed now.
ā Worth noting: you cannot top up from Revolut
I havenāt been able to properly play around as Iām waiting for my Revolut deposit to be returned to me, but the app is fast & beautiful so far.
Excited for things to come, congrats team.
Yes Iāve noticed this with other brokers. Revolut is deemed to be a 3rd party transaction by many and therefore they want an account directly registered to you, no 3rd party proxy, for KYC purposes I guess.
Yeah Revolut donāt have a UK banking license, they operate as a prepaid e-money card like quite a few others. Thankfully smart-banks with the full banking license are fine i.e. Monzo, Starling, etc
A few more thoughts / bits of feedback from me as Iāve gone from a couple of test shares to a portfolio of around 10 securities.
The app continues to be stable and more robust than I had feared it would be. Good job, Freetrade. That said, two slight issues:
Some other thoughts:
Thatās it for now. Hope this is helpful!
Thanks for your patience. Every less than perfect experience at this point helps drive an improvement somewhere earlier in the process to help prevent it from recurring, and to know that youāre all supportive in this makes it that much easier.
Re: funding your account via something other than a āproperā bank account, you guys are spot on. Weāre working on messaging this clearly here and through other channels. Itās not easy to point out the difference between prepaid card X and bank Y without getting a little technical!
Well thatās good news as Iāve been slowly loading up my Starling account in anticipation!
Having used it for a few days, the biggest part Iād like to see fixed in the near term is the portfolio tab (which I know youāre aware of). A few of these points echo Peter above as I had exactly the same thoughts.
Other than these minor UI quibbles, itās been working well, Iāve had one failed transaction so far (a 4pm order), which I count as quite good for this stage of testing, havenāt seen any crashes, had some weird behaviour when it had an intermittent network connection - you might want to look at going into offline mode if you timeout on connections to the server, then let the user go online again explicitly.
To expand on Calumās comment, there are a few reasons why we have to make sure we are receiving funds from a UK bank, in the strictest FCA definition of the word.
Firstly, for anti-money laundering, we have to be confident in the source of funds we receive, and when we pay them out where they are going. Prepaid card providers, and other alternative solutions, such as Revolut, do not provide us with sufficient information to allow us to meet our requirements.
Secondly, from an operational perspective, even where the banking alternatives (prepaid cards etc) provide you with a sortcode and account number, these are not the same as those provided by a bank. When we receive cash from one of these āaccountsā, the actual payment often comes from a central pooled account with a completely different set of bank details. We therefore struggle to link the cash receipt to a customer. In addition, in a number of cases these āaccountsā will not receive third party payments, and so we cannot return any withdrawals to you.
So unfortunately, despite some of the opportunities these alternative providers offer, we currently cannot accept payments from them, and this is unlikely to change in the near future.
I thought this too, I know we can see the performance of the stock on the discover tab but if we could see the change over time in our portfolio that would be really helpful. Perhaps it doesnāt have to be daily- Iām planning on leaving them long-term anyway.
Seems to show first 6, which seems like a random number to cut off on.
Plus unsure how these are ordered, I thought it might be the latest first, but doesnāt seem like that now. In terms of default ordering, newest first or showing them alphabetically would make the most sense to me. Have I missed a obvious order here?
Ideally Iād like a option to filter, order, and search the list on the Portfolio tab.
Has there been any feedback with using Monzo? Positive or negative? Iām debating which bank account to link up when I get the chance to sign up.
Iāve seen reports of very speedy transfers!
Thereās at least one other benefit to using Monzo - your withdrawals from Freetrade are shown the day before they arrive in your account.
I like the fact that the transfer reference (for topping up) is saved as well so that you can reuse it easily, although I know that other banks do that too..
Sold! I was a little concerned as I know there are issues with Revolut etc.