Hi there,
i am having the same issue, i already sent two emails to the “hello” email address, but had no response.
Please see the message below:
Hi there,
as i cant seem to find the live chat option in the app, i am writing to you here.
Can you please let me know where the live chat button should be in the app?
I have deposited £20 last weekend (Feb 1). It has been deducted from my bank account,
but it is not showing in the app. However when i top up from the ame card thorugh google pay, it works.
Is there any way you can track that transfer?
Is there an option of removing the linked bank account, and trying to re add it?
Thank you!