Funds not appearing from bank?!

Hi Mehmet,

First of all, welcome to the forum :wave:

I completely understand your frustration and I’m sorry that your deposit has not reached your account yet.

Usually, cash takes a couple of hours to arrive.

Very occasionally, and unfortunately, there can be a delay in cash reaching your account, for a variety of reasons.

We’re super busy right now after a surge in new customers, but are making good progress in catching up on messages which is why you may not have heard back from the in app message.

Could you please send us an email at hello@freetrade.io and we’ll check it out as soon as we can.