Google play top up

Hi guys first time posting!

signed up for the app yesterday and trying to top up via google play, i have a valid uk debit card linked to it and funds in my account but every time i clock the button to confirm after entering the amount nothing happens and it just stays on the same screen, any thoughts?

Thanks!

Thanks for signing up!

Could you chat to our team through in-app chat? It’s through your Profile screen, which is on the top right of your app. They’ll be able to help you.

Thanks again!