Why not just have a link to a Open Wiki post, like What we know about the the 3rd crowdfunding round so far (FAQs) (Open Wiki) 📋 with details and a link to the help page?
You might get more participation if you somehow include community engagement to the Waitlist position.
100% this, I only really started posting when I added Freetrade to the Discourse app. It’s still Safari under the hood, but just made it way more convenient.