Help setting up please

I’m stuck on the “creating your profile” screen.
I’ve created an account, added funds but it keeps trying to create a new account and then hanging on the aforementioned screen.
Is there any other method of login other than the app?

1 Like

Morning Adam, reach out to the support team at FT it seems like this is happening a few times and should be easy to fix. They tend to respond pretty quickly.

If I could ask a favour would you mind helping you and sharing your user number (don’t worry it’s no use in the security process) Here. You’ll earn loads of pointless community :heart: And help the crowdfunding investors track the sign up rate.

We’re a (broadly) friendly community and if you have any questions use the search box because most stock have good discussions and articles on them.


Thank you Neil.
Can I confirm Hello@ft and not help@ft?