I opened my account on the 1st Feb - a whole week ago now and deposited funds via linked bank account, the funds have still not hit the account. Something that was meant to take maximum 24 hours. I have followed all the steps and included my reference number when depositing the money. Where is my money?!?!
I have tried numerous messages in-app and tried to contact on twitter and instagram. I am being completely ignored on every channel.
I am aware Freetrade is extremely busy at the moment, but my patience has run thin, this is simply not an acceptable amount of time to wait for contact back.