Iām sure people would love to help you, but you have provided so little information itās impossible to start. Many of us have been FT users for some time, so āthe creating profile partā means very little, or at least this is the case for me.
What screen are you on? If you canāt provide a screen shot, explain what fields are shown.
In what way are you āstuckā? There is no button to proceed further? Pressing a button does not proceed? There is an error, if so what error?