Identity Check - System Needs a Coffee!

Have signed up, but been stuck at screen shown for two days! Any assistance appreciated, or is this normal?

Have you tried tapping the “Can we help?” link?

Yup, but it just seems to be a list of FAQ’s and nothing that really helps as far as I can see…

Hey Derek :wave:

Sorry for the delay here. I can see that your account is good to go. A force close and reopen should do the trick - let me know if this works! :pray:


Yeah, that worked, thanks!


You’re very welcome - enjoy the rest of your weekend! :sunny:

1 Like

I have the same problem would you be able to help?