They were made aware some time ago now, being aware and dealing with the issue are two separate things.
Are ‘engineering’ working on a fix? If there is going to be a delay, what is the likely timeframe?
They can roll back on versions, test, see it crash and then iteratively bug fix! They shouldn’t have pushed out a version that wasn’t fully tested.
Are they putting a hold on direct debits or offering a refund on lost use whilst the App is unusable?
Steve.