Does anyone get the free share offer if they do it before the 21st of February or is that only if you were a previous customer?
And any word on contributions from Ltd companies?
Hello I have received an email confirming I have reached the front of the waitlist and I am able to go ahead and open a Fairtrade SIPP now. Iām a new Fairtrade customer and so have signed up for a GIA account on the iPhone app. Iāve also funded the account with Ā£1 using Apple Pay. However, when I go to the āProfileā section of the app, there is nowhere where I am able to open up a SIPP. I am using the same email address for my account as I used to sign up for the waitlist. I see from the comments a few other users have had the same issue. Have people been able to resolve it? @Freetrade, please could you look at my profile settings and add the SIPP opening option please as I want to get in for the free share offer before the 21st February deadline. I have also emailed customer support but have not yet had a response.
Anyone know if the free share for SIPP transfers for those that signed up to the offer is added to the GIA or the SIPP account (Iām assuming it wouldnāt go into ISA)
I remember somewhere reading that it will be added to GIA Account
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Anyone knows whether Freetrade hires another organization to administers SIPP accounts?
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Cheers - that would make sense given the tax complications of adding it to the SIPP
I spoke to HL the other day who informed me they are processing pensions from December. Despite FT asking for a transfer in mid January HL donāt expect to even begin processing it until March.
I feel very annoyed. Thatās Britains biggest financial broker for you.
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Sorry to hear that Ben. I suppose itās possible HL is understaffed, but really that sounds like predatory delay, doesnāt it. Youād guess theyāll manage to sort their transfers in quicker than that.
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I had a similar experience with HL, submitted request in the month of Augā20 and was complete in Janā21. During this time, I was unable to sell any existing scripts as they had put lock on them. In addition, I had N Brown Group holdings where they issued a open offer, and was unable to participate in the offerā¦felt very disappointed.
Thatās very insightful for HL - I still have sipp there and will possibly consider a move across once more features are added to Freetrade and another share promotion 
. The fx cost of transferring is painful. Though after a certain size, the charge does drop to 0.5% or so.
For my current transfers, standard life got in touch requesting a transfer due diligence interviewā¦ which is now next Tuesday. Two weeks after the transfer request was submitted/processed by standard life. They seem to only be able to do a full transfer, this delayed the transfer by a week; I had initially requested a partial transfer.
The partial Nutmeg transfer was sold down last Monday and withdrawal was performed on Wednesday, but still remains āin transferā. Nothing in Freetrade yet - hopefully it doesnāt suffer the same fate as the other customers who are currently awaiting their deposits.
I just got that message too - ridulous that it will take so long.
For those who may have been looking to know I got an answer about withholding tax. Currently freetrade donāt support the 0% tax so itās taxed at 15% withholding tax. They did say theyāre looking at ways to implement the 0% tax
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I apologise for going slightly off topic, but on the subject of HL I notice that they have started doing TV Advertising over the last few days, maybe they are desperate for new customers.
Itās probably just part of their process, they usually do bursts of advertising
Interim update - zero communication from HL since I contacted them 11 days ago.
Both HL and Freetrade SIPP manager support Origo pension transfers which should be fairly automated and fully digital.
For example, using Origo I have had SIPP transfers from Aviva to Vanguard complete from start to finish in less than 7 working days.
Soā¦ what is going on. Clearly something is amiss. Or did all of their staff profit of GameStop?
Standard Life to Freetrade - initiated 15th January, completed 18th February.
Included having to complete and post a standard life transfer form to Freetrade, and a call from Standard Life to make sure I wasnāt being scammed (apparently Iām transfer #1 from SL to FT)
Total transfer time - 34 days.
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Number 1 of many to come 
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Interesting. When I initiated my transfer from SL to vanguard a while ago it was super easy barely an inconvenience. No calls no paperwork. The money did disappear without any notice for a number of days though before reappearing in vanguard.