Hello all, I made a topup 4 hours ago and it still hasn’t not been deposited? Any help would be much appreciated

If the money has left your bank account then it should go through. Give it 24 hours from the time you tried to transfer and then get in touch with support through the in-app chat. Waiting times are currently quite long due to a surge in new users.

Money has not been transfered

Help 👋

memzy4444 (M) 3 February 2021 16:10 3

@yvonnem My first top up went through, but now I have the same issue as you for my second top up…

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Money has not been transfered

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