Order error

#1

Placed an order today which should have gone through at 4pm, but instead have received an unexplained “buy err”. Perhaps not enough liquidity or something? My volume too small?

(Alex Sherwood) #2

We’ve written a blog post explaining why orders get rejected & how we plan to reduce the frequency of this happening + provide more details for rejections here -

please message us via the in-app chat if you’d like to know the reason why this specific order was rejected.

3 Likes
(Chris) #3

Any chance you can get that link into the app on the failed transaction page?

2 Likes