Pending identity check


(Guillaume Mullebrouck) #1

UI looking good so far :slight_smile:
I have an issue unfortunately, I registered myself yesterday (incl. identity check). But when trying to log in today, it takes me back to the “0 people in front of you in the queue” and forces me to register again. I tried re-registering but it’s now stuck at “Identity check is taking a while”.

Can someone have a look at this on Monday?
Enjoy your weekends!


Freetrade is Out :fire: Share your first thoughts once you get access!
(Denislav) #2

That does sound annoying. Hopefully if you contact them over the chat on Monday they would be able to sort it out for you!


(Viktor) #3

Welcome to the community, Guillaume!

Could you ping us on live chat? We might need some extra info to resolve this. :+1: