I bought £9,879.28 worth of Apple shares on FT . Tried to sell, after the price went up, failed 5 times! I am now watching the price going up while being unable to place an order! I am new to FT and I would like to know if it is going to be as unreliable as my experience so far suggests.
I believe there’s a £10k limit for buy/sell orders. Try to sell up to £9,900 per transaction and see how it goes. Or a few trades on £5k or 6, or 7
If memory serves, the £10k limit is related to taxes or fees that must be paid by the customer when a transaction bigger than £10k is executed. Freetrade chose to put the £10k limit in place, maybe to save us the cost, and perhaps to save them the bureaucracy
Hope this helps
Actually, the deal would have been less than £9,900. I have a feeling it was either an IT glitch or FT buckled under pressure during busy trading time. Not impressed at all. Lost money now, thank you FT!
I’m sorry to learn you’ve had this issue with attempting orders. Could you please drop us a message in-app so that we can take a look into why this has happened to you?