Finally heard back, and you were right, they took roughly £1000 from my ISA (cost basis), put roughly £180 in my GIA (current value), no idea what happened to the rest, maybe I’ll find out in another couple of weeks 
I think you haven’t really lost any money. My understanding is the particular share isn’t allowed in an ISA wrapper anymore so they transferred all the share information (original cost, number of shares, current value etc) from ISA to GIA account.
This means you haven’t lost anything - it just went from ISA to GIA.
In my case 437 shares were transferred and I traced it all back. The issue I have is that it doesn’t appear in the activity list - which makes it difficult to track.
either way, I have no way of verifying anything because there is no record of it in my account. There is roughly £1000 less than there should be in my ISA but only £180 put in my GIA. Because FT don’t record these things in activity, I just have to accept it.
It’s been through 3 different teams at FT now and still no one has actually managed to explain what’s happened, I just get “I can’t explain what’s happened there, I’ll pass it to XYZ team”.
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Does anyone know why when I switch to monthly it says a loss of £168 but when you mannualy deduct what you had from the start until right now it only works out as - £78.
Weekly is correct.
Ahhh stupid me as I was writing this I realised that it doesn’t account for deposits and withdrawals and that’s why the monthly is wrong as well as 6 months etc
Dammit I really wish they would add an investments progress only on the main page and allow us to switch.
So I will leave this here encase anyone else has had the same issue.
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