I had this happen twice during very early testing, and remember they had to turn buying off at least once. It was very early in the rollout as they were testing with the first customers so I didn’t think much of it. So I think probably the failure was genuine and this was just an inappropriate and ill-judged attempt to promote his company’s product off the back of a failure during early beta of a competitor, not some kind of fabrication. The losing money daily argument is pretty silly though if you’re investing - reinforces for me that freetrade should stick to investment, not trading.
The one thing I would like to see from freetrade is a reason given for failed trades - I’d be really interested to know why they failed, but that’s just because I’m curious.