Rookie error deposit

Help 👋
1

Hello. As a newbie I didn’t use my unique code when I deposited some money. It’s not showing in my account. I’ve emailed the help team. Is this going to be a problem?

Thanks

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2

Shouldn’t be too much of a problem just means they might have to manually locate the payment and might take a bit longer than usual.

2 Likes
3

Cheers mate. Fingers crossed

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4

Hi Grant.

Emailing our help team was the correct thing to do.

This should be resolved shortly!

Thanks

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5

FT are very good at sorting out these problems. Do not worry. Wait for a response and they will sort it :smile:

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