Transferred 400 pounds on May 11th 2020

Hi everyone

Transferred 400 pounds on May 11th 2020 Via bank transfer , I am still expecting a reflection in the platform. I can’t trade as funds still haven’t arrived . I have confirmed from my bank and transaction was made as requested, please who can I contact as no contact links on the Freetrade app. Thanks .

Please DM us in-app and we’ll check this out for you ASAP.

Haven’t see anyway to do this on the app .

Hi,
Tap on the profile icon in the top right hand corner of the home screen.
Scroll down there should be an option that says “Chat with us” under “Help and Support”.

Go to your Profile tab and choose ‘Chat with us’.

Or, email us at hello@freetrade.io

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