Welcome, Alex! πŸ™Œ

(Viktor) #1

We’re excited to share that Alex Sherwood (@alex.s) has just joined Freetrade as our Community Manager!

Alex has been a fintech and challenger bank enthusiast since 2016, hanging out on the Monzo forum and becoming one of the first Leaders over there. Most recently he was Head of Community at 11:FS, a challenger consultancy that publishes Fintech Insider, one of the most impactful podcasts on the topic.

When we launched this forum, it was in the heady weeks before our crowdfunding round. We noticed there were a lot of questions, especially about the product and various features, fragmented across emails, social media etc. We thought we should have a place where we could answer all of them, and channel all the feedback and suggestions, so we can build Freetrade for the community, with the community.

Since then, the forum grew a lot. I regularly hear the team say β€˜X on the forum suggested’ or β€˜have you seen that question from Y?’.

Last month, we were only 500 pageviews away from reaching our Discourse quota, and having to upgrade to a higher tier plan! :chart_with_upwards_trend:

With all this growth, Alex will help take our relationship with our community to the next level. His primary mission will be to:

  • Organise and advocate for user feedback within the Freetrade team.

  • Share even more about what we’re building (there’s a lot more previews on the way), and letting you know what we’re planning, in response to your feedback.

  • Help build a welcoming place for investors of all levels and experience.

Please welcome Alex to the team!

Introduce yourself :wave:
(Chris) #2

Does this mean he has the power to ban me now? :scream:

(Emma) #3

image https://media1.giphy.com/media/xT8qBepJQzUjXpeWU8/giphy.gif


Well done @alex.s and FT! Coincidentally I was on 11FS’s website yesterday and saw your name on their team roster.

(Can I ask: whose primary mission is converting the people on the forum and the wider list of 50k into Alpha subscribers?)

(Viktor) #5

Mine. :blush:


OK, good, let us know how we are to help with that.

(Viktor) #7

Thanks, Rod!


Well done @alex.s look forward to your β€œMeet Alex, our new our Community Manager!” post.

P.S. Do you now have 2 accounts on the forum?

(Alex Sherwood) #9

I do but I won’t be using my old one anymore :smile:

(Eve) #12


(Adam K.) #13

Congrats Alex!

(Josy-Baroness Boakye) #14

Welcome :tada::tada::tada::tada::tada::tada::tada::tada:


Congratulations @alex.s!

A great choice of community manager.

(Jim) #16

Nice one @alex.s @Viktor ! :+1: Already one of my favourite forums - full of great people.

(Denislav) #17

That smile says it all! :ok_hand: What a good choice by the Freetrade team. Congratulations Alex, I am sure that we will do our best to keep you busy! :wink:

(Alex Sherwood) #18

Haha I’m looking forward to it :sweat_smile:

(Dan) #19

Congrats Alex! Great gig for a very exciting company.

(Simon B (from Monzo!)) #20

Congrats @Alex.S :grinning:

(Rob N) #21

Getting paid for a job you’ll love is pretty amazing!! Congrats @alex.s! :tada:

(James Flavin) #22

Hi Alex, I note that @sharonodea tweeted a screenshot of the app pointing out the fun company descriptions; Aston Martin fancy cars, BT slow internet, Greggs sausage rolls etc, which I also like. But how did she order them in this way? when I open the app Aston Martin is followed by Astrazeneca and auto trader. My question is therefore is there a way to customise a list of favourites for myself? Thank you