Alex has been a fintech and challenger bank enthusiast since 2016, hanging out on the Monzo forum and becoming one of the first Leaders over there. Most recently he was Head of Community at 11:FS, a challenger consultancy that publishes Fintech Insider, one of the most impactful podcasts on the topic.
When we launched this forum, it was in the heady weeks before our crowdfunding round. We noticed there were a lot of questions, especially about the product and various features, fragmented across emails, social media etc. We thought we should have a place where we could answer all of them, and channel all the feedback and suggestions, so we can build Freetrade for the community, with the community.
Since then, the forum grew a lot. I regularly hear the team say ‘X on the forum suggested’ or ‘have you seen that question from Y?’.
Last month, we were only 500 pageviews away from reaching our Discourse quota, and having to upgrade to a higher tier plan!
Hi Alex, I note that @sharonodea tweeted a screenshot of the app pointing out the fun company descriptions; Aston Martin fancy cars, BT slow internet, Greggs sausage rolls etc, which I also like. But how did she order them in this way? when I open the app Aston Martin is followed by Astrazeneca and auto trader. My question is therefore is there a way to customise a list of favourites for myself? Thank you