I think it’s very easy for any of us to get caught up in this forum bubble, thinking that what we say here might actually represent or reflect what the ‘majority’ of what Freetrade customers want or believe. We get 20 likes on a post and it feels like everyone feels the same way! (or maybe that’s just me )
However, it’s often forgotten that members of the forum are just a tiny proportion of Freetrade’s customer base.
This time last year, with 230k customers, there were around 7000 members on the forum, so around 3%. The percentage of ‘active’ forum members will probably be even lower.
With the number of Freetrade customers (at the last count) at around 741k, I can’t see many of those signing up to the forum so us forum users remain a tiny minority, dwarfed by the silent majority, who may or may not share our views.