Wrong address used on sign up and identity check

Help 👋
1

I recently signed up for a free trade account and have had to upload documents for an identity check, however, when signing up I used the wrong address (being a uni student I have a term-time address and a full-time address) for the identity check I uploaded the documents for the address I wish to have associated with my account (not the one I accidentally signed up with)

Just wondering if this will cause any issues or if it’s okay

2

@MeghanB26 maybe be able to answer that for you.

I’m guessing the issue is a correspondence address vs a billing address.
Unless it says otherwise I’d go with correspondence but then again I know nothing :shushing_face:

1 Like
3

Hi David,

Please advise as such when you send your documents in and our onboarding team will let you know if there’s anything else needed. :pray: