I disagree (politely). Questioning an acronym isn’t “think” it’s a chance to share and learn 
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If they uphold you complaint, IF, it’ll be against a company who are no longer trading. Can’t you just sell and transfer the cash?
I can and likely will have to. But its an inconvenience and I don’t tremendously like the inconvenience.
Also I don’t like how I bought some stocks at a good price and while I’ll take a gain, I’ll have to buy back at prices I’d rather not.
Are the fees new or were the transfer fees in place before (i.e. set out in the fee schedule)? If they were there before i.e. there has been no variation of the agreed T&C then there is no leg to stand on here. It is not unusual for brokers to charge such fees.
The fees appear to be new as I’ve not heard of this up and until now.
Well that is what you need to establish: You might not have noticed them until now is not the same as a variation in the fee schedule.
Thier terms of use, transfers section. No mention of the fee. As this appears to be a new fee… I might have valid cause for complaint in the eyes of the FOS.
What do you think the FOS would say if it can be proven that this £25 fee miraculously appeared overnight?
I think you will find complaining an even bigger inconvenience.
The T&C’s that you have posted clearly indicate that a transfer out charge will be incurred. Anyway, I think that this is now veering off the main purpose of this topic thread and so will not comment further.
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I don’t understand this, if you sell and buy back at the same price what does it matter whether you were up or down? you won’t lose anything other than spread and possibly FX fees. If you don’t think the shares are worth buying at the current price why hold them?
Of course if you made enough of a gain to pay CGT and the shares weren’t in an ISA then it does become a problem
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Where is freetrade on its journey in its path to profitability. I appreciate this is a risky question, absolutely!
The thing is I don’t want the hassle of having to cash out everytime a new gen broker goes bust, and from the discussions I have seen on the internet, there are many discount brokers who are yet to have any path to profitability.
That will get really tiresome and tedious, really quick.
In that sense I wouldn’t mind knowing in realistic terms where freetrade actually is on its journey to profitability.
Of course I wish freetrade well, I truly do. But at the same time I don’t want a re-run of Orca every 6 months to a year.
Also my thinking and why I only have “play” money invested with FT
Any serious investment is with an established broker.
Never heard of Orca, what were your reasons for investing with them in the 1st place?
Can see Invest Engine not lasting the year also and being bought for pennies to the pound.
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I have my SIPP with Freetrade and ISA with InvestEngine currently.
I like the fact Freetrade do have fees and aren’t in the race to the very bottom. It’s responsible and reassuring from Freetrade.
I think InvestEngine will be ok. They have company accounts, full tax reporting and the features down the road are very similar to M1 finance in the US who are exceptional. They will monetise more in the near future.
I think Freetrade will be a juggernaut 
Waiting for fractional ETF’s and autopilot with Freetrade to bring my ISA home.
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They must be confident that PFOF will either not be restricted or Trade Republic can generate significate revenues without it. 5bn is a big valuation, Robin Hood are only worth $8bn.
Probably they are still growing a lot. Plus having Sequoia in the cap table always helps in the fundraising
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Sequoia are a big beast and a great rosette to pin on your chest but I’d love to see Trade Republics CAC, Cash burn and route to profitability.
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Regarding my conplaint.
It appears my complaint has been successful.
All fees have been waived.
I think saying you will go to the FOS and be willing to mean it, certainly made them see sense.
Isn’t it lovely!
To anyone who is benefitting from this, please send me bottles of rum as a thank you 
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