Zenvia Inc is a Brazil-based company engaged in the technology sector. It develops a communications platform focused on customer experience (CX) which provides support for marketing campaigns, sales teams, customer service and engagement. It also offers tools, such as software application programming interfaces (APIs), chatbots, documents composer and authentication. Its products support several communications channels, such as short message service (SMS), rich communication services (RCS), Voice, WhatsApp and Webchat. Its products include Zencia Flow, Zencia Chat, Zencia Message and Sirena, and it operates in Brazil, Argentina and Mexico.