Freetrade Competitors

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1963

But we have treasuries. Carnt ban that

1 Like
1964

I believe that’s called censorship.
Would you agree?

2 Likes
1965

Seems like one way opinion street?

1 Like
1966

The platform allows anyone to flag posts. Depending on levels of the poster, the level of the flagged user and the number of flag received different things happen. You should have received a message getting you the ability to adjust your post, you can also reach out to an admin if you have any questions.

In short it’s not really censorship because that would imply that as a community we ‘have’ to listen to what ever you have to say. I haven’t flagged you but I do find your constant whinging about Freetrade while on their community tiresome. I don’t know what you aim to achieve or what you get out of such negativity but it’s you business what you post (so long as you’re within the rules)

12 Likes
1968

From the community’s perspective, it’s tiring to see only complaints, but from the company’s perspective, it’s a significant warning. As Bill Gates once said, “Your most unhappy customers are your greatest source of learning.”

6 Likes
1969

It is annoying as something has changed, not sure if it is FT or the forum platform, as you used to just click a label to read these messages. Now you can’t see it at all so nobody knows if it is a genuine flag.

In the past I always loved to read the flagged posts and 9 times out of 10 it was someone being silly flagging a genuine opinion.

@RGol that is a great comment. I both criticise and promote FT, more negative in last 18 months from being a fanboy, but always hope and wish FT to get their mojo bacck to the buzz they used to have.

4 Likes
1970

We can always learn from bad experiences. I agree with @RGol’s quote too.

Also to paraphrase some of our community guidelines, please keep things constructive and on topic :smiley:

We appreciate all the views being aired here. Lots of us are reading this every day. And it’s tough but fair to see the feedback :muscle:

11 Likes
1971

It is and no doubt some think your not entitled to it.

As you can see

1 Like
1972

Im allowed to winge. Last post was a stupid reason to block me got baanned aswell not long ago for nothing

2 Likes
1973

I guess the takeaway for you, is the comment needs to be more in the way of constructive criticism that adds value/gives a thought out opinion, to the wider community.

Simply stating “but we have treasuries” or words to that effect doesn’t really add to the thread.
Skimming back through the thread a bit, the vast majority of comments add value/opinion (constructively) or continue the flow of the thread.

Though funnily enough you made the same comment a couple weeks ago and its still visible, so 1 out of 3 of the same comment isn’t bad :smile:

1 Like
1974

I think they ban anyone for anything nowadays (I probably get ban now)

1 Like
1975

Don’t forget though that this community is a tiny tiny fraction of Freetrade’s customers so are not representative of all customers - I introduced many friends/family to Freetrade and of those who have continued to invest (plus a couple who now have 6-figure portfolios), none of them are interested in the forum or have ever come here.

5 Likes
1976

That’s true, just as it’s true that both of us have a tiny statistical data concerning customer satisfaction. However, Bill Gates’ statement remains very valid when it comes to striving to do our best to keep the customer satisfied, whether it’s one, two, or thousands of them.

2 Likes
1977

But when the customer is always right, which ones are more right than others? The one, two or the thousands? :smiley:

2 Likes
1978

No one is more right than another, but everyone is right :grinning:

1979

Lol, that’s politician-speak! :rofl:

1 Like
1980

There is a user research team and I doubt they ignore the comments posted here but weights them along side questionnaires and interviews.

@weenie is right, this community is a vocal tiny minority and there are things I’d love to see (JISA, US withhold tax, more themed app icons, more ama style catch up with the C-Suite 
) these can’t be profitable enough desires or else they’d be actioned by now.

2 Likes
1981

You’re more than welcome to whinge, @Lee.will2023 . But please do keep in mind our community rules about keeping on topic and remaining constructive and kind to others on here.

Thanks :pray:

6 Likes
1982

TBF the community is pretty large so a better judgement than many stats/polls that often are used as a guide to peoples views on everything in the news. :rofl:

On the “wishlist” things I get that 100%, what I do not like is things like the NFT issue with @CashCow etc where it is just ignored over and over as it doesn’t have a good answer but every award or raise is given every detail requested. This looks like the forum matters when beneficial and doesn’t exist on the difficult questions.

That being said I have voted for FT as am invested and want them to succeed. With all the issues mentioned they are still my favourite by a long way for ease of use and the pricing set up. Although the cheeky funny side would be a nice return, gotta love the old stock descriptions. :rofl:

5 Likes
1983

@Viktor should simply apologise to @CashCow and others who were let down by NFT’s. How difficult is it to accept you made a mistake(over promised) and just say sorry!

I would also like to thank whoever sanctioned the above post,roughly 50% of my posts don’t get posted.

12 Likes