GIA to ISA

is the transfer of cash from GIA to ISA instant?
and how long does it take for staff to start this process?
i have already messaged them 10+ hours ago :sob:

it’s not instant. I think its a manual transfer process and I think customer support are swamped

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do you know the average timeframe?

mine happened same day, but that was during β€˜normal’ times, when a few hundred people per day signed up and not 45k

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To let you down easy with how many customers freetrade just took in it might take them longer than expected to process that request. You can only hire so many new staff so quickly.

If your accounts and bank is all set up you might actually be faster withdrawing it and then funding your ISA.

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it says 3-5 days im not sure i want to risk it :disappointed: