Help 👋
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MEGATHREAD: Bugs & Glitches
Hi :wave:t2: Please read this message before posting any issues you might be having. You might be able to fix your problem quickly by following the suggestions below. This thread is for issues using the app, the commun… |
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167 | 7081 | 1 May 2025 |
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How to use this site - guide :woman_technologist::man_technologist:
This site contains a lot of helpful functionality but it’s not always easy to discover. So I’ve created this guide to help you get to grips with some of it’s most useful features. If you have any any questions or sugges… |
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0 | 1870 | 3 June 2019 |
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About the Help 👋 category
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5 | 1481 | 1 March 2021 |
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whats wrong with this app?
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2 | 135 | 11 July 2025 |
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WLDS
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1 | 62 | 10 July 2025 |
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Can't top up "something went wrong"
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3 | 97 | 4 July 2025 |
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Can’t log in account suddenly
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1 | 63 | 2 July 2025 |
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How to contact support
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10 | 2214 | 12 June 2025 |
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Two-factor authentication (2FA)
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3 | 91 | 9 May 2025 |
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Delayed ISA transfer
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0 | 67 | 9 May 2025 |
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Please give me my money back
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1 | 212 | 26 April 2025 |
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Withdrawal query
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5 | 172 | 14 April 2025 |
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Frustrating Security Oversight – A Major Issue for a Fintech Company
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1 | 138 | 7 April 2025 |
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Freetrade have 'lost' £600,000?
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21 | 896 | 4 April 2025 |
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Why is there no daily P&L by trade?
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6 | 204 | 24 March 2025 |
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How can I manually transfer funds into my account?
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13 | 6221 | 4 March 2025 |
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First time account stuck on "we need some time to review your account"
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14 | 646 | 28 February 2025 |
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Nominee CREST account
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0 | 54 | 31 January 2025 |
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Capital gains statement
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7 | 273 | 27 January 2025 |
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Transfers - US Fee Collection
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8 | 294 | 24 January 2025 |
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Unable to Switch Plan Billing Schedule
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6 | 173 | 9 January 2025 |
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Unable to update payment (card) details on Basic Plan
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20 | 1148 | 14 November 2024 |
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Unable to use FreeTrade app on GrapheneOS
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0 | 73 | 11 November 2024 |
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Unable to Withdraw Money
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18 | 689 | 8 November 2024 |
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changing bank accounts
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1 | 74 | 21 October 2024 |
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Freetrade app data fetch issue
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2 | 162 | 15 October 2024 |
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Find lowest cost ETF
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16 | 693 | 10 October 2024 |
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Freeshare
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1 | 382 | 17 September 2024 |
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Zurich transfer
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6 | 177 | 2 September 2024 |
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Account Number
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24 | 5010 | 26 August 2024 |