Iām with Barclays, and when I press top-up it automatically opens my Barclays app to do the transfer through something called āOpen Bankingā. However, this only lets me transfer GBP 3000 per day. Is there any other option for me to do a manual transfer that is higher than this limit?
You can transfer via bank payment but you will need to know your unique reference (to match the payment to your account).
I recommend dropping a message to the in app support or emailing money@freetrade.io to find your unique reference and Freetradeās bank details
In the Freetrade app, click āaccountā, then ātop upā, then ābank transferā, enter the amount and then click ācontinueā, then DONāT click on your bank name, but scroll to the bottom of the list and click āmanual transferā, then ācontinueā. Finally you will be rewarded with Freetradeās sort code and bank account number, and very important the reference number that you need to use when sending the payment to make sure the money arrives in your Freetrade account.
You can then go to your online banking and use that info to send a payment. Thatās the method I always use and it is very reliable.
I think if youāve already made a payment with open banking it keeps your top up option as your banks open banking.
Quick work around for this though, it opens a payment (in your banks app) with Freetradeās bank details and your unique reference
Thanks for the reply.
Once I enter the amount I want to transfer, the only option I have is āContinueā. I cannot scroll down and find the manual transfer anywhere.
Iām on Android though, and perhaps iOS is different?
From my previous transfers I can see what my reference number is, but I cannot see Freetrades info, as it is registered as a debit transaction.
I even tried deleting the Barclays app, but then it just opens a website with an āaccess codeā which is the same thing.
I recommend dropping them a message on the in app customer service or emailing money@freetrade.io to get their bank details
I could tell you them but I think itāll feel safer for you than taking bank details from strangers on the internet
Haha, you seem like an nice person, so definitely wouldnāt trust you
Iāve contacted them through the chat, although itās gonna take quite a while for a reply. Thanks for the help!
Click continue - then when you get to the list of banks scroll down to the bottom and click manual transfer.
If you have already linked with a bank you donāt get the option to scroll down to manual transfer. It just goes straight to open banking when you press continue (well on iOS it does).
As Jonny said, itās the same on Android. I donāt have the option youāre suggesting.
So that mean Android cannot support option to change āmanualā? Thanks.
And when the linked account fails, there is no way to top up the accountā¦
For some reason TrueLayer keeps hanging.
Yeah Truelayer sucks⦠When it works it works, but I tried to transfer to my ISA over last night and today morning⦠It worked like once or twice, and then it kept failing⦠Though to be fair, it is possible my bank blocks it. I was able to add a payee on my bank and transfer directly with NO issues, would recommend that. Either the truelayer screen like others have suggested, or in my case cuz truelayer wasnt even loading the screen anymore, past transactions that succeeded were showing the bank details and reference details, and I setup the account using that.