Hi I’ve linked my bank but when I go to top up through bank transfer, it tells me to copy reference which I can’t seem to do. Then when I hit done I get the same options every time any idea what’s going on or am I just not seeing something very simple?Any advice is much appreciated
You can manually type the reference in on your banking app/online banking if it won’t copy. Just be careful that you enter it correctly 
Just tested it. I hold it it says it isn’t copied but when I paste it, it has been so try and see if it’s worked
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Ah perfect so I take it just go into my bank and set up a direct debit or new payment?
Yeah just a bank transfer with the account number, sort code and reference. Won’t be added to your Freetrade account until tomorrow but that gives you more time to research 
And your bank should remember those details for next time so you won’t need to enter them again
@McCool83 Just a heads up, I don’t think the top up will finalise over the weekend. As @Rat_au_van had said, make sure you type the reference correctly if not copied!
Thanks for the advice guys appreciate the help 
Hopefully they add stocks for block chain that’s something worth keeping an eye on 
A post was merged into an existing topic: How long will a bank transfer take to reach my Freetrade account?