I would like to withdraw money from GIA account, the money is displayed as settled money, I have my bank account linked to my freetrade account, but I can not withdraw, I have contacted customer rep a week ago but not gotten a response regarding the issue for a week, he then just proceeds to close the chat.
Hi @crun7
Sorry that this is taking a while. Let me get the team to investigate this for you. Can you confirm if the email you used here on the forum is the same as the one associated with your FT account?
Best,
Alex
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Yes it is, your colleagues James just got back to me saying he will look into the issue this morning, thank you for asking
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