Hidden Fees in Fintech Banks


It came to me and a friends awareness that Monese and Bunq (both Fintech banks one in the UK and one in Netherlands) both charge a hidden fee that is not documentated anywhere in the app when withdrawing / converting money.

I don’t want to start a smear campaign of any sorts but this is really bad for consumers and I wonder if it’s actually legal to do something like this.

(Emma) #2

Don’t use either but is there no warning that charges may apply or a help section that lists the fees?

If not they do list the fees on their websites


Most likely yes, but wouldn’t it be logical to actually be able to see these somewhere for accounting purposes? Especially when fees are variable