Hi CashCow, we hear you.
We have already started re-focusing on the core product and essential features, including voluntary events. That will mean ruthless focus until we get the product right for our core customers, including saying no to ideas that may sound good in theory.
We appreciate everyone bearing with us in the meantime.
Iām starstruck! Plus I love the sound of āruthless focusā!
All the best in your new role Viktor, youāve got my important moo of approval.
Exciting times ahead!
@Viktor I donāt suppose that the ruthless focus includes that crowdfunded NFT that @CashCow is owed 
Do you have facts/numbers? Or is that just based off the comments of a few on this forum?
Not being facitious, just wondering how you got to your conclusion.
I agree with them that is seems a bit rushed. there wasnāt even a month between it being announced and the deadline. If it had been announced a few months in advance maybe Freetrade could have been ready for it. Also investors would have more time to get their finances ready
Youāre right. Itās anecdotal, based off comments here and elsewhere as well as my own experience.
Iām just concerned itās been a recurring theme over the years: people seem to run into some issue/limitation with FT then jump ship.
If numbers were available, Iād imagine they would show a net flow of customers from FT to T212.
Iām slightly fearful what will happen when the latter launches a Sipp.
That said, Iām glad to hear of the new leadershipās laser-like focus on the core product.
Iām a FT investor, and a customer from day one, so I want the company to succeed.
When youāre competing against a giant that has the finances to PAY people to use their ISA it will always be a challenge.
Youāre always going to get people chasing products that are seemingly free.
Thereās plenty of improvements for Freetrade to do a number Iād like done as well but largely the platform is good and robust.
I agree itās a good product, the Sippās great value.
Getting back on topic, credit to FT for coming up with a solution on this ā however imperfect.
I suspect people threaten to leave in the hope of firing FT into action, but never actually do leave
The terms maybe clear to seasoned investors, but their platform is aimed at novice investors, so having T&C that dont spell out what a rights issue means or what the potential downsid
e are is a big miss for a company aimed at novice/retail investors. This should give the FCA something to think about, given that they have a multitude of checklist for even the simplest of financial services eg loans from high street banks
I for one will be off to AJ bell once my 12 month subscription is up
I donāt call them AJ Hell for nothing, though to be fair they have recently halved their dealing charge from Ā£9.99 to Ā£4.99. Being able to do that so easily just makes me angry at how much they were fleecing me before.
I have my LISA with AJ Hell and, whilst Iāve given up expecting Freetrade to have a LISA anytime this century (particularly one that supports transfers from other providers), I still wish I could find a better provider than AJ Hell.
Their app has a lot of scheduled downtime and more unscheduled downtime than Iāve ever experienced with Freetrade which seems pretty bullet proof aside from the odd 3rd party data hiccup. Also the portoflio valuation you get on the AJ Hell app when you first login is ALWAYS different to the valuation once you enter the LISA on the app. Thatās irritating.
My favourite AJ Hell moment was when they let me fill up my LISA with non-eligible stocks - paying their trading fees/commissions to do so. They then told me I had to sell those all off (more fees/commissions) and then Iād be free to buy eligible stocks (more fees/commissions).
I donāt remember an apology, there certainly wasnāt any goodwill gesture (fee free trades, some AJ Hell socks etc) and I had to get pushy to get all those 3 sets of trading fees (remember, they are PER stock that I bought) refunded.
This was meant to be a 3 sentence reply. I canāt help myself when I get started ranting about AJ Hell. Everything about them smacks of āold legacy providerā that doesnāt really have to make the effort because of their size.
Donāt even get me started on their crappy Dodl offering. I see they finally abandoned that patronising, weapons grade cringe, weird ass, freaky mascot and that ugly branding.
Nothingās worse than cringe. Except AJ Hell.
