I don’t think it’s fair for me to post the email address without their consent. All I did was email info@ecap.kz and the reply came from an individual that works there.
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Has anyone received any further forms via email about AIX transfer from Freetrade? They are claiming they were sent on Tuesday this week but I have had nothing, nor has my wife who also filled in the initial Google form.
Not seen anything yet!
So it very much looks like, Freetrade made a Google form as a token gesture, all of us with Polymetal holdings who got sent a link to it then filled it in. That is the end of it, our data just sits in a Google sheet which nobody has any idea who has access to. Seems like a complaint to the ICO might need to go on as well now.
Latest update - Ombudsman ruled in my favour and have written to Freetrade telling them to enable AIX transfer. So if that Google form was just a can kicking exercise then looks like they might finally have to actually do something.
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I got the Google response form which i accepted but haven’t heard anything since .
The Ombudsman has informed me that there are numerous cases submitted regarding this matter. They are currently waiting to gather a collective response before proceeding further with my claim.
https://community.freetrade.io/t/polymetal-international-poly-share-chat/27369/181?u=marky.b
This was was the last correspondence I received from FT, I’ve heard nothing since. I notice some of you mention a google form to complete but I don’t remember receiving this. Where do I start with all this?