Review of Freetrade for Android šŸ˜Ž (Feedback & Testing)

Freetrade Chat šŸ”„
24

Had the same issue as others when setting it up, took me beyond the working day so didnā€™t get my deposit in before this morning. Was there when I woke up, set up a trade, completed at 4pm, worked like a dream. Now to figure out an investment strategy and find some money to invest :joy:

3 Likes
25

Only thing I donā€™t like about the android appā€¦ Canā€™t see the freetrade logo?

26

I just placed a test order and I have two observations:

  1. I dislike that ā€œinstant order: Ā£1ā€ is selected by default instead of ā€œbasic order: Ā£0ā€. Freetradeā€™s marketing focuses on the ā€œzero feesā€ part, well, if you are the ā€œzero feesā€ broker, that is the option that should be selected by default. Just my 2 cents, but think about it: some people might not notice and then be very dissatisfied.

  2. The Discover tab could be so much better. It could show the price of a stock, it could have advanced search options, it could have a ā€œbest/worst performers todayā€, a ā€œsort by priceā€, a ā€œsort by country/currencyā€. So far I have to do that on a separate website and then open the app and search for the stock I selected.

I found no relevant bugs so far.

12 Likes
27

This is a good point and has been raised as an idea for a change. Hopefully, it will be implemented :slight_smile:

This is also a big one and a few additional suggestions to yours have been raised in this topic too.

5 Likes
28

Started using app and design is clean and simple. Kudos to design team.

Btw, for passive investor like me it would be great idea if we have a ā€œrange basic order featureā€. For example I would like to automatically buy snp 500 for 40Ā£, So when the prices are near to this 40Ā£ Ā±some % then it should automatically put a basic order.

There will not be a guarantee that I will get it at 40Ā£ but it will remove burden from me to check for prices every day.

5 Likes
29

All order got cancelled even the quoted price is greater than closing price.

Screenshot_20190401-162258
Screenshot_20190401-1622581080Ɨ2160 163 KB

Quoted price: 19.35
Latest price: 19.29

Am I missing something??

30

If you give this a read it might help

8 Likes
32

Here are more features which can be added,

  1. Filters on discover window. E.g US/UK, industry, etf e.t.c

  2. Resubmit cancelled order: Currently, we have to manually add rejected order everytime. It would be great to copy all the contents to order place window and option to change price.

2 Likes
33

May have found a slight bug I entered my name and then went to the next step. Started typing my dob and noticed it was not filling in the box. So clicked on the box and entered my dob and the rest of the details. So for some odd reason my surname has the first 2 numbers of my dob. Could that be fixed please on my accountā€¦ Yep should of double checked I am I idiot. (just made my first deposit just a small one to make sure everything is working) ie I got the number 100% right

1 Like
34

Youā€™d be better off asking in app chat to fix that for you

1 Like
35

Thanks for that Rat_au_van I will tomorrow during office hours if no one picks it upā€¦ Im sure they have much better things to be dealing with than my dumbness at 6:30 at night :smile:

2 Likes
36

I would suggest creating respective topics in the Ideas :bulb: category to gauge usersā€™ demand for these :slight_smile:

37

App is now mine! Testing to commence once my top-up comes through.

But after initial setup congrats on a smooth well thought-out app and a good looking one too.

3 Likes
38

Fingerprint identification would be good. After using Monzo / Starling earlier today the passcode method felt a bit clunky.

Already raised as an idea here: Idea link

Looks good! :+1:

4 Likes
39

Initial impressions mixed. Setup seemed easy enough and flowed nicely, but for some reason FT failed to validate my identity ā€¦ and this is where the flow stopsā€¦ with a message that Iā€™ve been emailed with details of what to do nextā€¦ But Iā€™ve received no emailā€¦ I assume FT will be asking for documents, but would much rather see this dealt with in app rather than falling back to emailsā€¦ This is the point at which potential customers could just walk awayā€¦

40

Sorry youā€™ve not received this email from us :sweat:, if you can message us in-app, weā€™ll look into that for you!

We are also working to bring this additional verification step in-app in the future, we agree it would be better placed there :grinning:

1 Like
41

Thanks for the feedback! We will look into this :grinning:

1 Like
42

Sorry to hear that :sweat:

Please buzz us in-app and we will get that fixed, plus look into the issue!

44

If you submit a chat message out of hours it is queued for the next working day and will be answered when the next working day starts.

45

The ability to change charts from GBP and % would be great and I would personally prefer fragments, to slide between pages.