Hi, does anyone have any more info on the recent ‘accidental’ lending out of shares by Freetrade?
CS won’t give any info and to say I’m a little peeved to hear about this on Reddit is an understatement.
Hi @NoBeef
Thanks for your note.
This was an error that impacted a very limited number of customers. We identified the cause of the error and opted them out and immediately ensured any shares on loan were returned. We have also offered payment well in excess of any revenue that would have been generated by any shares on loan.
If you didn’t receive this email from customer service it means you weren’t impacted.
Let me know if you have any other questions.
Alex
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