Forum AMA with Duncan Leslie, Freetrade VP Product, Fri 5th Nov, 1 PM

Of course. I recognise how important withdrawals (and deposits) are - people want to feel in control of their money at all times. We’ve made improvements to both throughout the year, but I’d still like to cut the time it takes for a withdrawal.

We don’t control settlement times unfortunately, so we make the money available in your account to withdraw as soon as we’re told it has settled (and sooner, if you want to that money trade again).

We’re looking at how we can reduce the time to receive the money once you hit withdraw - we’re in the hands of the banks at this point, and rely on the speed of their processes… But they’re gradually improving their tech, so I’ll be first in line to test it out!

2 Likes