Introducing annual subscriptions and pricing changes

Lightyear aren’t covered by FSCS protection so not sure I’d be happy leaving a stack of uninvested cash there. Please point me to where Wise offer 3.66% on cash ( uninvested ie. zero risk ) after fees.

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Well it’s different in the sense that it’s easy access.

Goodbye,enjoy the other community forums

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Thanks Mohammed! I’m sure I will see you there further down the line :wink:

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I’ll look out for the annual option when it comes live so I can stick to 9.99 per month for my plus account, I’ll put the difference to the 11.99 into more shares :slight_smile:

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I’m okay with price changes.
I’ve opened a basic account with FT and will upgrade to plus when JPLG (JPMorgan Global Equity Multi-Factor UCITS ETF Acc) has been added for SIPP

@adam

Thanks

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I got the communication about annual subscriptions and that you can select ‘manage your plan’ and change your billing cycle.

Anyone else not seeing the option to change billing cycle? (I’m on Android)

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Anyone else get the message telling them that they can now do yearly subscription? Then when you go to ‘manage your account’, there’s no option! Just messaged them and they have replied stating that they know there is an issue and they are looking into it. Surely you make sure it’s working before you send the message out. Even a 5 year old, knows that, never mind a company that is looking after a lot of my money :flushed:.

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snap!

Yeah, I’ve had it as well.

We’ll probably need to wait for the updated version of the app to become available due to the way that Google Play staggers the updates.

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I’m on iOS App. (tried on iPhone and iPad)

Just had the notification about switching to Yearly billing schedule.
Tried to do it - got to the second screen where it shows the “Your Plan Overview”

All correct so I check the checkbox for agreeing and the T&Cs but the “Confirm Change” button does not become active.

I’m on the latest version of the app and did read the Terms and Conditions (opened in Chrome).

Has this worked for anyone else?

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Was just going to suggest this. Google play seems to stage updates over a period of time rather than all at once

Broken for me too

Did you update the app to the latest version? I had to do that manually before I could attempt it

Similar issue for me - no joy in changing to the annual billing schedule.
App all updated, but the same ‘Confirm change’ problem!

Hi everyone! As some of you have seen, we’ve started to roll out annual subscriptions.

We’re aware a few of you are currently encountering issues when trying to sign up. We should have a fix out in the next few hours before continuing to roll this out.

Keep your eyes peeled for further comms from us :eyes:

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@MarcusClifford @sishbi @Muttonjeff; we’ve just shipped a fix to the continue button that seemed to be unresponsive for some users. Thanks for your patience, and the upgrade flow should be working for you now! :pray:

For others who may not see the option at all, the required app versions are 3.9.61 for iOS, and 1.0.34959 for Android. Apologies for any delay in accessing the above versions whilst the app stores work through the distribution, but most should be able to visit the app page directly to update.

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Worked for me changed to annually thanks for this @Freetrade_Team im sure everyone who wanted this appreciates this

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Presumably the plan change takes affect right away so I think I’ll wait until the start of the month :smile:

That’s right @Eden; although any time remaining on your existing subscription will be refunded back to you as a credit against the new plan.

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