Megathread - 🔥 Dividend Fest 🔥

[NeilB]

On the topic of delayed dividends -

Community Meetup: Crowdfunding special, Tuesday 13th September 2022, live in London + on Zoom. POST YOUR QUESTIONS HERE

Hi @Schkempo, regarding dividend payment times. We’re aware of a delay with some payouts recently, which we sincerely apologise for. On the whole, this isn’t reflective of the service we have and aim to offer in future and we are investigating ways to minimise/eradicate delays again in future. Thanks for your patience again. If you do want to follow up with the team, drop us an email: hello@freetrade.io

Dividend payments?

Thanks for mentioning that meetup conversation, Neil. Indeed, Gemma and her teams know very deeply how we can improve dividend processing and are working on it.

Dividend payments?

This was only for certain companies and 100% isn’t the norm, It was an example of how poor some of the processes are coming into Freetrade. As I mentioned above @Gemhappe who is ultimately responsible for this department said that improvements would be seen relatively quickly. With the reduction in headcount earlier this year I don’t think it’s too wilder a guess to attribute the additional dividend friction to this.