Transfer Help

[BOOM]

Very annoying.

Moving to FT - big problem

I have recommended Freetrade to 2 friends - they both downloaded the app to have a play and were so impressed they decided to move their portfolios from Halifax to FT. They filled in all the paperwork to do the transfer and sent it off to Freetrade. So far so good - but here is where the trouble starts. Both received this message from FT - after several months: "We have received a valuation from your current ISA provider. Your stock is held directly in the US (DTC) market and we are only ab…