Ive waited over a week for some one to look at my account sent numerous in app messages and emails yet still no reply and I can see in app that no one has even opened the messages.
Let me know how you get on. I’m facing the same issue
You’re not alone, I’m at the 7 day mark.
Same here. 10 days now
I’ve DM’d staff on here too who have replied to other users who posted after me, but I’m still ignored
If it’s not sorted by today I’ll take my business elsewhere
I’m at the 5 day mark and still no reply, would have expected a quicker response
Same here my friends, over a week too … still awaiting for them to reply