Cannot open sipp and no response from support over a week

Help 👋
1

Hi,
I cannot open sipp.
Every time I try it goes to upgrade to Plus account I am getting:
Something went wrong
A network error occurred. Please try again

No response from support for over a week now. I am on standard plan and paying for them, and this is ridiculous support.
Can someone help?

2

Hi @erdincmutlu

Sorry you’ve been waiting so long for a response. I’ve escalated this internally and someone should get back to you this morning.

Best,
Charlotte

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