I haven’t posted on here in the best part of a year, but this morning I was woken up to an email from Freetrade with 2020’s Christmas List (weird!), with a link to my thread from back then - you can see it here, and you can see the 2021 version here.
Revisiting the requests from last year, we can see some have been delivered, and some have not (do people still want a £25k limit uncapping ) - it’a a bit early (no coffee yet!) so feel free to correct me on any I have got wrong and I will amend below:
Auto Invest
Freetrade Web Version
European Stocks
Fractional Shares for UK Stocks / ETFs
Cryptocurrencies
JISA / LISA
Announcement on European / World Expansion
Income Tax Reporting
Buy Specific # of Shares
Nationality Declaration
Announcement on Crowdfunding
Multiple Currency Accounts ($ / €)
Exporting Portfolio Data
Lower FX Rate
SIPP Employer Contributions
Any kind of in-app update
Increase £25k limit
Trailing Stop Losses
I’ve carried over the ones from last year that are not yet in the app, along with a couple other suggestions, please vote below (3 votes each)
2022 Wishlist
Auto Invest
Lower FX Rate
Buy Specific # of Shares
Fractional Shares for UK Stocks / ETFs
Income Tax Reporting
Cryptocurrencies
Announcement on European / World Expansion
Exporting Portfolio Data
JISA / LISA
Price Alerts
Fully Functional Freetrade Web Version
Trailing Stop Losses
SIPP Employer Contributions
Multiple Currency Accounts ($ / €)
Increase £25k limit
0voters
FYI, 320 people took part in 2020, 218 in 2022 - again it’ll be a good view of community engagement, and see how people’s views are changing as Freetrade matures
Auto Invest
Freetrade Web Version - A full working version not Beta
Fractional Shares for UK Stocks / ETFs
Cryptocurrencies
JISA / LISA
Announcement on European / World Expansion
Income Tax Reporting
Buy Specific # of Shares
Multiple Currency Accounts ($ / €)
Exporting Portfolio Data
Lower FX Rate
SIPP Employer Contributions
Increase £25k limit
Trailing Stop Losses
From my view it is Auto invest/pie, Fractional UK and JISA/LISA, all the rest on the list and last year are just nice to haves.
It’s clear there isn’t user engagement going on, so voting clearly won’t give indicators where limited devtime will be placed.
Probably won’t align with what internal market examination brings about.
If I’d hazard a guess, No1 should be management re-engaging a planned roadmap… Either value added services like the div stuff, or user growth to grow sustainability.
The fintech market will be shrinking. Better to be a medium sized fish amongst the minows.
What happens when Amazon opens its Prime Investments marketplace?
I don’t think user engagement is the issue, it’s clear what the priorities are. Android theme matching icons being shipped before tax reporting is the issue.
Responsive customer service. Too much reliance on robotic answers to cover the “we respond in 2 hours” - then when you try the “speak to a person” approach the response is “2-5 days”
We are dealing with money. If you were a sock company, 2 days for a human is okay. But where money is concerned at least a first line support human should respond in at least a few hours.
Oh boy You really don’t want to get on to the topic of how long people have waited for the Freetrade socks - either as investor perks or competition prizes. Over promising and under-delivering on merch items is likely giving someone a throbbing vein in their neck at Freetrade HQ.
) - it’a a bit early (no coffee yet!) so feel free to correct me on any I have got wrong and I will amend below:
