Any ideas yet when it might reopen?
We hope to reopen the page within the next few days, we’ll keep you updated.
Are we going to get an email rather than having to remember to check this page? Otherwise we may miss it yet again!
Yes we’ll send an email, as well as sharing updates here.
On Tuesday I signed up to get notified of the crowcube link and got a confirmation. But I never received the link though. Luckily a friend passed it on to me. I used the CC website multiple times and it crashed. After trying for about 1/2 hr none of my investments made it through, even though it stated I had answered all the questions. I have now lost confidence in Freetrade completely and this seems to be more like a lottery than a well run professional investment round.
If you don’t mind me asking, what makes you put the blame on Freetrade when it was CC’s website which caved under pressure?
- A lack of email as promised and 2) their decision to use an unsuitable platform to execute this on.
The email was sent and the link was also available on this forum
Crowdcube are not unsuitable, I have been investing through them for 5 years
Your experience was completely different to mine.
Many of us (including myself) got the email - have you checked your junk mail folder? Also It’s beyond FT’s control if CC hasn’t built their servers to handle such high volumes - I don’t think anyone including FT expected that. Hell I’ve seen bigger organisations crash under high volumes of pressure, except in this case it was CC who wasn’t prepared not FT, so the blame should lie with them.
If FT had been providing the crowdfunding on their platform then sure, the blame would have been with them. But no one can ever foresee the amount of traffic there might be.
It’s dropped to 1.8million raised now
Unfortunately no one could have predicted that the platform would fall over
5 posts were merged into an existing topic: Let us know if you invested the more than once in our crowdfunding round & you want to keep them all!
Will previous Investor in the last round have prior Access? as i wasnt able to invest today?
Did they not refund the 1.5% on the dupes?
Next time let’s do the raising via FreeTrade app. Let’s test them serverless engines @Ian , that should auto-scale on demand!
A story about business growing too fast…
Yeah I checked my spam folder - even searched all my mails too - nothing.
On the plus side at least I lost nothing, other than time.
Thank you
Such a shambles
Edit: from CC
There’s going to be people disappointed they don’t get the EIS relief and that’s unfortunate, I’m lucky I managed to invest the amount I wanted plus a bit extra in the first few minutes. I’ve given up some of my investment as Crowdcube thought it was a duplicate investment so a little more EIS is available, if you want EIS relief then there are other options on Crowdcube at the moment, my buddies at Esign are on there, they only want 100K and they are superstars, bung them a few £ . Nansens looks interesting as well, I’ve put a few £ in them…