I understand that from July, Freetrade will charge a monthly fee of £3 for its ISA, which I believe to be a reasonable price.
My question is - are there plans to increase this fee further down the line? Is there a transparent roadmap for future fees that members are likely to have to pay? Once a member is heavily invested in a Freetrade ISA, he/she is unlikely to want to close their account. Therefore, it would be easy for Freetrade to slowly putting up its fees and, while it might discourage potential new customers, existing members would probably be reluctant to close their accounts and search for a cheaper deal.
Utility companies do this all the time - they sell you a service/product at one price then raise it 3 months later (especially broadband companies).
Now, I understand that Freetrade is business, after all, but since I’ve been on this forum and using the app, it feels more like a community which appears to look after its members. I’m hoping that continues into the foreseeable future and any increase to the monthly cost of an ISA is reasonable and justified.